Don’t overlook proper and complete training on a new or upgraded ERP system. After the time spent developing a business process model, customizing a solution and scrubbing data for transfer, the last thing a company should do is skimp or make due on training staff.
Often, the whole reason for embracing a complete ERP software solution is to streamline business processes, to improve profitability and make data-driven decisions. Without proper use of the system by staff, these goals will be short changed and profitability and efficiency will suffer.
To get the best results from all of the hard work put into new ERP implementation, a company must ensure that everyone using the system is comfortable and confident in its use. Training staff will also help company culture. If employees feel confident in the decision to switch to this system, they will embrace its use and use it properly, which will ensure ideal results.
To get the best results with new ERP software, provide plenty of opportunities to learn.
Parallel Solutions will work with a company onsite or via web conference to provide training and consulting assistance as needed. If you’re considering a new ERP system, give us a call at (440) 498-9920.
Mary Jo O'Neill