This is the first in a series of blog posts exploring 10 key steps in successfully implementing an ERP solution for small-to-medium manufacturing businesses. We hope you find them useful; don’t hesitate to contact us if you have any questions!
First Things First
The first key to unlocking success in any comprehensive business endeavor, of course, is good planning and analysis.
It’s all too easy to get swept up in the day-to-day running of a company and not take the time to look at the “big picture” of your company’s business processes. Many times it’s only when there is a glaring problem in those makeshift systems that business owners and managers are able to rationalize the time and attention necessary to address problems in a once-streamlined system that has since evolved into a complex array of inefficiencies.
Growth and Change
Take Customer Relationship Management, for example. As the company has grown and acquired more customers and prospects, your sales staff has probably also grown. There was a point at which it was easy enough for one or two salespeople to keep track of, and follow up with, all of your customers. As your business grows and your salespeople are talking to more people, the process gets more complicated without a system in place to makes notes, track progress, and get reminders for follow-up.
With a comprehensive CRM solution--ideally linked to your other business functions--everyone is on the same page as far as customer needs, follow-up information, and who is responsible for what action. Most businesses have a need for this type of system: one that tracks relevant data and measures results for your specific industry.
When You Need Help
At Parallel Solutions, we work primarily with manufacturing and distributing firms, so we understand the specific needs of these businesses. When we work with new clients, we like to go into a company and visit the manufacturing and warehousing facilities to get a complete understanding of how your business works. Then when we have a complete picture of the needs particular to your organization, we can help you prioritize which needs are greatest to maximize ROI as quickly as possible.
There are many options when it comes to business systems management and resource planning, which is why we don’t limit ourselves to just one software solution. We can ask the right questions and know how to get the information that will help us help you find the right solution for your unique business. We will help you determine what processes need to be automated to enable your business to run smoothly, efficiently, and profitably.
By taking the time to observe your organization, and with the help of our experienced consultants, you can make most well-informed choices about your business’ needs, maximizing your software investment dollars.
To learn more about how we can help you find the perfect ERP solution for your distributing or manufacturing business, call us at (440) 498-9920 today.
LeBron James proved that home really is where the heart is. We get it; we’re in metro Cleveland, and we know the gratification that comes from strengthening our local economy. That’s also one of the reasons we love Exact Macola. Besides being some of the best ERP software for manufacturing and distribution, it was born right here in Ohio (albeit a little south of us).
Exact Macola 10, the company’s newest release, maintains its entrepreneurial roots by being especially crafted for the small-to-medium business. As midwestern start-ups ourselves, we get that not every ERP software solution or vendor out there knows what it’s like to grow out of nothing. While we’ve got some nice fertile business soil here in Ohio, sometimes it can get rocky, and the best way to beat the odds is by having the right partners and the right tools.
The great thing about having a partner like Parallel Solutions is that we understand what it’s like to grow a business, and that while you need the ability to streamline and understand your business, you probably don’t need all of the bells and whistles that some of the bigger ERP solutions might try to sell you. And we work primarily with distribution and manufacturing companies, so we understand the specific challenges you have in running your business efficiently. In short, we get it.
If you’re starting to feel like all those spreadsheets are holding you back, not really giving you the information you need to track your business functions and see the bigger picture, give us a call or drop us a line. How can we help you get you on track to streamlining your processes, making your employees more productive, and your business growing? With a little teamwork, together we can continue the Ohio comeback story that is inspiring and captivating the country.
Mary Jo O'Neill