This is number 5 in our series of blog posts exploring 10 key steps in successfully implementing an ERP solution for small-to-medium manufacturing businesses. We hope you find them useful; don’t hesitate to contact us if you have any questions!
Research has shown that involving key stakeholders in meaningful and empowering ways in the implementation of any enterprise-wide software is key to its success.
Planning & Project Management
Allocating the right resources, in the form of enough time and sufficient staffing, will enable your implementation project to succeed. A good consultant will guide you on the parameters of your project and will work with you throughout the process, to help you evaluate the needs of the business. Ensuring that those involved in the project have the authority to make decisions about the implementation will help smooth the way, as well.
Parallel Solutions works with many small businesses, so we understand that, unlike in large corporations, many people often wear many hats. In these situations, planning is even more important, so that your process can be completed in a timely manner, helping you make better decisions and work more efficiently on the project without interruption to daily operations.
Managing Buy-in & Change
Involving every level of the company in the implementation can help smooth the way into working with a new ERP product. Getting buy-in from not only the key players in management, but at the front-lines where the data will likely be entered, is critical. Getting input from people at all levels of the organization will give those at lower levels the ability to feel a part of the process, not just the ones who bear the burden of the changes.
Empowerment & Communication
Ideally, you will have one main consultant to work with, making communication smoother between company and vendor. This is how we like to do business, at Parallel Solutions. By having a primary contact in the company, communication will be at its most efficient. We take the time to give personal service, helping you implement a successful ERP software solution to fit your specific needs.
We want your staff to understand the timeline, project scope, and underlying business decisions for your project. Open lines of communication ensure that everyone who has a stake in the implementation is able to understand and contribute to the success of the end result.
Let us help you find the perfect business management solution for your distributing or manufacturing business. Call us at (440) 498-9920 today.
We continue our series of blog posts exploring 10 key steps in successfully implementing an ERP solution for small-to-medium manufacturing businesses. We hope you find them useful; don’t hesitate to contact us if you have any questions!
The time spent helping employees of small companies understand the magnitude of such an undertaking, the reasons for the initiative and the benefits expected can mean the difference between cooperation and conflict, enthusiasm and resentment, success and failure.
--Exact Macola Whitepaper:
“Top 10 Steps to Higher Profits and Easier ERP Implementations”
In a small or medium sized company, the idea that “time is money” is demonstrated every day. The SMB’s time is much too valuable to be wasted on a long software implementation. All too often, the needs that a business has that are being addressed by new software have been a long time in the making, so getting a solution up and running as soon as possible is of the utmost importance.
A Good Planning Partner is Essential
By taking the time to properly plan for a software’s implementation, you can save time later, when tensions are rising as you approach the "Go Live" date. Working with an experienced partner who can help you predict curves in the road ahead, as well as give you a realistic time frame for setup and training, is invaluable for planning ahead.
Businesses need a partner who can facilitate necessary and possibly difficult conversations throughout the organization, who can understand the unique position of the firm, and add value to a software implementation with training, communication, and the ability to adjust to their client’s needs. Good communication throughout the process of implementation and getting everyone excited about new tools early on in the process can make the process easier and run more smoothly.
Change is Good, but Not Always Easy
Understanding that change can be difficult for everyone, a good software consultant can assist a manufacturer or distributor in looking at the processes and systems of the business and evaluating their efficiency and how they may be improved to increase the organization’s profitability. Selling you software that you don’t need, or matching software to inefficient processes, does not help your bottom line. We would rather take the time to help you look at the company’s processes in order to provide a solution that best serves your needs.
At Parallel Solutions, once we have a thorough understanding of your processes, we can give you a realistic idea of the time needed to implement the software, as well as training for your staff. We know that a smooth roll-out of new software is vital to your company’s success, and our team works diligently with your staff to ensure a successful implementation.
Mary Jo O'Neill