ALTEO NA, LLC was finding that their AS400-based legacy order-entry system, Oasis, was no longer meeting the firm’s growing needs. The biggest problem was that the system could not keep track of lots and employees were finding it very difficult to use.
Executives, considered system needs and came up with a straightforward list, which led them to consider replacing the system with Quickbooks Enterprise. While contacting ERP vendors, ALTEO got in touch with Parallel Solutions and immediately found their consultation to be helpful. The experts at Parallel helped fine tune ALTEO’s business process model and dove deeper into the needs analysis over the long term.
Scott Barnhouse, Director N.A., found this service to be especially valuable. “Parallel Solutions guided us through the decision process regarding the specific ERP that was best suited to our company and showed us that Quickbooks Enterprise would not be our best long term solution. Initially, we did not fully understand the longer term, total needs of the company.”
For ALTEO, running a SQL based system led to more flexibility -- from customization of forms, to work methods. They made the decision to purchase Macola, which allowed them both to achieve their goals more quickly, with less effort, and still remain well within budget.
But the partnership with Parallel Solutions really paid off during implementation. Due to a new corporate spin off, valued at $30,000,000, the company had exactly 3 months to go live and no room for error.
Barnhouse says, “We had no ability to remain on the legacy system or to run in parallel, so the timeline for a smooth implementation was critical.”
Parallel Solutions’ team guided ALTEO through the setup, training, and implementation step-by-step while always keeping the the firm’s specific needs and issues top of mind. The goal was to design the system correctly and implement it quickly. The result? Implementation was smoothly done on schedule and there were no major problems.
“We were up and running by August 1st and issued our first live invoices in the second week,” says Barnhouse. “And, since that start, Parallel Solutions has been present, hand-in-hand, with training, support, and system improvements that have greatly enhanced our ability to do business in a fast and efficient manner.”
In fact, it all went so well, Mr. Barnhouse is often surprised to hear other businesses negative stories of ERP implementation, training and management.
“In my discussions with colleagues in a wide variety of businesses, I have learned that everyone complains about their ERP system. My experience with Parallel Solutions has given me only reasons to praise.”
Do you have critical implementation timing needs for your new ERP system? Find a vendor you can trust to understand your business and partner for the long term. Call Parallel Solutions today for a consultation: (440) 498-9920.